At PSS On-Site Inc., protecting your privacy is part of the same security first mindset that defines our technology and our field operations. When you share information with us, you place trust in our hands, and we work hard to honor that trust with clarity, responsibility, and strong safeguards. This Policy explains how we collect, use, store, and protect information when you interact with pssonsite.net and related pages. By using this website or submitting information, you agree that we may manage your data as described here and as required by law.
1. What Information We Collect
We collect information that helps us operate our business, deliver services, and maintain a secure and functional website.
“Personal Information” means data that can identify an individual.
“Non-Personal Information” refers to technical or usage data that does not directly identify you.
1.1 Information You Provide
You may provide information when you:
- Submit contact or quote forms
- Request our digital magazine
- Download resources
- Apply for a job
- Participate in surveys or feedback
- Communicate with us through the website
This may include:
- Name
- Email address
- Phone number
- Company name
- Job-site details
- Mailing address
- Any message or details included in your submission
If required information is not provided, certain services may not be available.
1.2 Information Collected Automatically
We automatically collect technical data such as:
- Device type
- Browser information
- IP address
- Pages viewed
- Time spent on the site
- Navigation behavior
- General location based on IP
- Performance or error data
1.3 Cookies and Tracking Technologies
We use cookies and analytics tools to:
- Provide core functionality
- Analyze performance
- Improve user experience
- Diagnose technical issues
Tools such as Google Analytics may collect anonymized usage data. You may manage cookie settings through your browser.
2. Why We Collect Your Information
We collect information to:
- Respond to inquiries
- Provide quotes and support
- Improve website usability and performance
- Analyze traffic and engagement
- Enhance marketing relevance
- Protect the website from misuse
- Comply with legal obligations
Only necessary information is collected for these functions.
3. Who We Share Information With
We never sell personal information.
We may share information with:
3.1 Service Providers
Trusted partners that assist with:
- Website hosting
- Email delivery
- CRM systems
- Analytics tools
- Customer support systems
3.2 Operational Partners
Organizations that assist with:
- Marketing
- Website maintenance
- Digital resource delivery
3.3 Legal and Safety Requirements
We may share information to:
- Comply with legal obligations
- Respond to law enforcement
- Detect or prevent fraud
- Protect the safety, rights, and property of PSS On-Site or others
3.4 Business Transactions
If PSS On-Site is involved in a merger or transition, your data may be transferred with the same protective standards.
3.5 With Your Permission
We share information only when you explicitly authorize it.
4. How We Protect Your Information
We use layered security measures to safeguard the information we collect.
4.1 Technical Safeguards
- Encrypted website connections (HTTPS/TLS)
- Secure hosting and servers
- Monitoring tools
- Access control systems
4.2 Administrative Safeguards
- Limited internal access
- Vendor security requirements
- Oversight of data handling
4.3 Physical Safeguards
- Protected hardware
- Secure workspaces
4.4 Continuous Improvement
We regularly evaluate and update our security measures.
5. Where We Store Your Information
Information may be stored in secure cloud systems managed by reputable service providers.
Storage locations may vary depending on provider infrastructure. All providers must meet strong security standards.
6. How Long We Keep Your Information
We retain information only as long as necessary to:
- Provide services
- Complete intended purposes
- Meet legal or business requirements
When no longer needed, information is securely deleted or anonymized.
7. Cookies and Analytics
Cookies help maintain website functionality, improve performance, and understand how visitors interact with our site.
Google Analytics may collect:
- Browser and device information
- Time on site
- Navigation paths
- Traffic sources
You may adjust cookie settings through your browser.
8. Third-Party Links
Our website may link to external websites.
We are not responsible for their content or privacy practices.
Review those websites’ policies before sharing information.
9. Your Rights and Choices
Depending on your location, you may have rights such as:
- Access to your personal information
- Requesting corrections
- Requesting deletion
- Opting out of communications
- Limiting certain uses of your data
You may contact us to exercise these rights.
10. State-Specific Privacy Rights (California, Nevada, New Jersey and Others)
Residents of states with enhanced privacy laws, including California, Nevada, and New Jersey, may have additional rights, such as:
- Right to know what data is collected
- Right to access personal information
- Right to request deletion
- Right to request correction
- Right to opt out of certain disclosures
We comply with applicable laws and will verify identity before fulfilling requests.
11. Contact Information
For questions about this Policy or to submit a privacy request, contact us at:
PSS On-Site Inc.
California Office
2006 A St #201
Antioch, CA 94509
Email: info@pssonsite.net
Phone: (877) 667-4835